Frequently Asked Questions
Everything you need to know about shopping at The Linea Home.
What is the typical shipping timeframe for furniture and decor?
Standard shipping usually takes 5-7 business days. For larger furniture pieces, we use specialized white-glove carriers, which may take 2-3 weeks depending on your location. You will receive a tracking link as soon as your order leaves our warehouse.
Do you offer international shipping?
Currently, The Linea Home ships to the continental United States and Canada. We are working on expanding our logistics to support international shipping in the near future.
What is your return policy for home goods?
We offer a 30-day return policy for most items in their original packaging. Please note that custom-made furniture and final sale items are non-returnable. A restocking fee may apply to large furniture returns.
Are your materials sustainably sourced?
Yes, we prioritize ethical craftsmanship. Many of our collections feature FSC-certified wood, organic textiles, and recycled metals to ensure your home is as sustainable as it is beautiful.
How can I track my order status?
Once your order is processed, you will receive an email confirmation with a tracking number. You can also log into your account on our website to view real-time updates on your delivery.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer flexible financing options through Affirm for larger purchases.